Late last week the weather turned miraculously and
unseasonably warm. As the snow finally began to melt from pavements and curbs--where
it was heaped in frozen hillocks making crossing the road a challenge—I
discovered the joy of wearing shoes again. Since mid-January boots were the
order of the day either to negotiate the frozen precipitation or for warmth.
Shopping for light bulbs isn’t simple any more. There’s
halogen, LED, spotlights, CFL bulbs that last for 9 years providing x wattage
but using x amount of electricity…good grief. TMI, I just needed x wattage in a
plain old light bulb that doesn’t cost the bleeding earth. So off to Amazon I went.
On my to-do list since last year has been the task to set up
a corporate account with Southwest Airlines. Southwest doesn’t list its flight
inventory in the usual airline databases. Booking a flight means entering
traveler information for each flight and fiddling either with paper or .pdf
files if flights need to be cancelled or changed. Naturally, I had a few
questions about how their corporate program operated.
A little history is in order. Southwest was the first
budget/low-cost airline I’d flown. It was in 1986 or 87. I was used to full-service
airlines, which in those days included meals, drinks and treats served by cabin
staff. It was an early morning flight to Albuquerque. Breakfast consisted of a
blueberry muffin and coffee, tea, and juice. I asked the cabin attendant for
another blueberry muffin and was sharply informed that it was one muffin to a
customer. I looked at the cart full of muffins and then at the cabin attendant
and replied, “Well I won’t be flying this airline again.” And I didn’t until
2012.
After two days, one email, two dozen phone calls, and two
voice mails, I finally got a returned call yesterday evening. Before the call,
I had decided, that if I didn’t have a voice mail or return call this morning,
I was going to complain on Twitter. The corporate accounts person was very
nice, very apologetic—more than a little relieved that his call avoided my
going to Twitter—and I finally got the information I need to proceed.
I subscribed to Vogue Knitting magazine in December or
January and am supposed to receive a login to download an electronic copy of
the mag to my tablet. Well it’s February and the spring issue is out and I
don’t have a login and haven’t received a response to my email of Thursday last
requesting one. So, now that Southwest is taken care of I’ll be chasing up
Vogue and maybe this week they’ll be able to respond in the 48 hour time
guarantee as stated on their website.
On the 14th of February I ordered a mobile WiFi
device. I was promised an email when the product shipped. Called last week.
They were expecting a shipment of the devices by the end of the week and I
should have an email with shipping details by Monday or Tuesday. Called
yesterday, and the shipment is due next week and I’m on the priority list. Well
a simple query to the database for all orders not filled, merged with an email
apologizing for the inconvenience and a statement of when shipment is expected
and I suspect I, along with countless others, would be happy campers.
I started the BonBons Mitts last Friday using Harrisville
New England Shetland. I just need to knit the thumbs.
Toupie sat out his food coma this morning on the dresser.
He’s just never happy when he sees the camera:
But the prospect of a catnip marinated toy:
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